How to activate a Roaming plan To activate a roaming plan for a user, log in to your account on our Business Portal here. Alternatively, you can contact our customer care team via 100 from a Digicel handset, 12465302273 from any device, or via a request here. Related articles Roaming Tips Why do you get charged for data roaming? How can you control the charges? How is a DIA delivered? What are the rates when I roam?